Update - We are continuing to work on a fix for this issue.
Mar 02, 2026 - 10:23 UTC
Mar 02, 2026 - 10:23 UTC
Identified - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Mar 02, 2026 - 01:03 UTC
Mar 02, 2026 - 01:03 UTC
Australia
Operational
Sydney - Version 36
Operational
Sydney - Version 37
Operational
Sydney - Version 38
Operational
Sydney - Version 39
Operational
Canada
Operational
Canada - Version 36
Operational
Canada - Version 37
Operational
Canada - Version 38
Operational
Canada - Version 39
Operational
Canada Legacy
Operational
Canada Legacy - Version 37
Operational
Canada Legacy - Version 38
Operational
Canada Legacy - Version 39
Operational
EURO Legacy
Operational
Ireland - Version 35
Operational
Ireland - Version 36
Operational
Ireland - Version 37
Operational
Ireland - Version 38
Operational
Ireland - Version 39
Operational
Germany
Operational
Frankfurt - Version 36
Operational
Frankfurt - Version 37
Operational
Frankfurt - Version 38
Operational
Frankfurt - Version 39
Operational
Israel
Operational
Tel Aviv - Version 38
Operational
Tel Aviv - Version 39
Operational
Japan
Operational
Japan - Version 37
Operational
Japan - Version 38
Operational
Japan - Version 39
Operational
Middle East
Degraded Performance
UAE - Version 36
Degraded Performance
UAE - Version 37
Degraded Performance
UAE - Version 38
Degraded Performance
UAE - Version 39
Degraded Performance
Seoul
Operational
Seoul - Version 37
Operational
Seoul - Version 38
Operational
Seoul - Version 39
Operational
United Kingdom
Operational
London - Version 36
Operational
London - Version 37
Operational
London - Version 38
Operational
London - Version 39
Operational
USA
Operational
USA - Version 36
Operational
USA - Version 37
Operational
USA - Version 38
Operational
USA - Version 39
Operational
USA Legacy
Operational
USA Legacy - Version 36
Operational
USA Legacy - Version 37
Operational
USA Legacy - Version 38
Operational
USA Legacy - Version 39
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance